Customer Feedback

We pride ourselves on our customer service to prove this have a read off our customer testimonials on Google here or if you have had an experience with us and wish to give us some feedback, please hit the button below to leave one on Google for us. All feedback is welcome and appreciated.

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Approved Used Vehicles Limited

I would recommend using them

Cam T
Google Review

Andy and his team were absolutely fantastic, really informative and friendly. I put down a deposit to buy a 911 without having viewed the car in person, when I managed to come see the car the interior was a different colour than I had thought (my mistake), Andy refunded the money without any argument what so ever! Definitely very trustworthy and I would recommend using them.

Top class service

James C
Google Review

Cannot recommend Andy enough. Flawless process from start to finish and asnwered every question I had. Top class service.

A pleasure to deal with Andy

Craig J
Google Review

A pleasure to deal with Andy. First time buying a car unseen due to Covid restrictions. The car was as described, easy and painless process. The car was taken to a main dealer for piece of mind health check. I found Andy to be honest and passionate about his business and I will definitely be a return customer. A massive thank you to Mark for delivering the car In less than ideal weather conditions!

First class service from this company

Peter T
Google Review

First class service from this company friendly straight forward on purchase of 2019 porsche 992 vehicle perfectly described would defo use this company again.Thanks Andy.

The car's presentation was flawless

Mark K
Google Review

Had been looking for a Porsche 991 GTS PDK. Found a 991.2 in stunning Sapphire Blue on AUV’s website quite late on a Saturday night and send an enquiry email, expecting a reply during the following Monday at some point. Andy replied 10 minutes later! We exchanged several emails that night and by Sunday 11.00am the next day, agreed a price and deposit paid over the phone, subject to test drive the following Wednesday.

Very nervous, as the prospective purchase would be my most expensive car by a very long way. The car's presentation was flawless and the test drive was excellent. Agreed to purchase the car. Collection was arraigned for the following Wednesday. Andy covered every concern and request that I had. Nothing was too much trouble.

Collection was flawless. Having purchased numerous cars over the year, not one dealer, even main dealer has even come close to the level of professionalism, care and attention to detail that Andy has shown. He could run masterclass’s in the sales and handover process.

All his 5-star Google reviews are well justified and deserved. Would happily buy other cars off him in the future and highly recommend him.

Keep up the good work!

Very straightforward and efficient, excellent service

David C
Google Review

Bought a Porsche 718 Cayman S at the start of June. Absolutely gorgeous car in a perfect spec. Swapped 2 cars to get this one. All exchanges were very straightforward and efficient, excellent service. A month and about 1000 miles ownership in, and I'm loving the Cayman. I couldn't resist an ECU tune and Fabspeed exhaust - which gives the 718 S more BHP and torque than the stock 718 GT4 :-)

An honest car from a honest company

Scott S
Google Review

We have just purchased a BMW 335d from AUV. The whole experience was great from start to finish. Rob showed us around the car and answered any questions that we had and was not pushy at all. The car was presented immaculately and was priced very reasonably. We left feeling confident that we had purchased an honest car from a honest company that only deal with the finest examples. I would not hesitate to recommend AUV to friends and family and we will definitely check in the next time we are looking to purchase a car. Thank you Rob and AUV Team! The Strong Family.

Cars are presented to the highest standards

Manni S
Google Review

Andy and his team are a real pleasure to deal with. I have been buying cars from AUV for a number of years now and they provide a fantastic service from end to end. Their cars are presented to the highest standards even better than the franchised dealers. I have no hesitation in recommending AUV for some of the best sports cars in the country! 😀

Will definitely be reviewing stock in the future

Matthew H
Google Review

I've dealt with many dealers throughout the years, typically with a part exchange to consider against a replacement vehicle. I found AUV via Google in my search for a new car and after contacting was immediately impressed with Andrew (the owner and one of the Directors') with his open and thorough introduction and approach. Most main stream dealers want values and excessive profit at both ends of the deal ending up with a disappointing value on the trade in car, compared with a top end value on the replacement. Andrew worked hard to give me a very fair price for my part exchange, with also a very good reasonably priced vehicle from his stock. The car was presented in fantastic condition, a thoroughly professional outfit and team. Ended up feeling very reassured about the whole process with a follow up text also received to confirm I was happy. Some fabulous stock in there. Will definitely be reviewing stock in the future.

Pleasure to do business with them

John A
Google Review

Like most people, I’ve had a few bad experiences with car dealers over the years. Andy and AUV were a breath of fresh air - unselfish, friendly, considerate and fair minded. It was a pleasure to do business with them and my new car couldn’t be more perfect. Many thanks.

Great service provided by Andy and Rob

Paul S
Google Review

Great service provided by Andy and Rob, super car with a few minor issues that were quickly resolved by Andy. Highly recommended.

Really easy transaction with Andy

John H
Google Review

Just purchased a Porsche Carrera T. Really easy transaction with Andy being very flexible and easy to work with. First car I have bought that was actually clean (new or second hand). No hesitation in recommending AUV.

I have no hesitation in recommending them

David M
Google Review

I have worked in the motor trade for many years and found AUV very easy and friendly to deal with. The car was as described and well prepared. I have no hesitation in recommending them.

Would definitely come back

Anthony C
Google Review

Purchased a lovely car from Andy. He was very good showing us the car and answering any questions we had. Would definitely come back and see Andy again for our next car.

Professionalism through the process was second to none

Justin T
Google Review

Despite me living 200 miles away, Rob and the team at AUV could not have made purchasing a high value car easier. They source vehicles that are in super condition and their assistance and professionalism through the process was second to none. Great experience and I now have a beautiful car! Recommend highly.

I would recommend him to anyone

Nicola B
Google Review

Bought a mustang 500 gt from andy he was very pleasant and not pushy for a sale, spent at least an hr at the garage looking at all his beautiful cars and WOW has he got some nice cars, he even gave us a courtesy call to see if we got home ok and did we like the car. I would recommend him to anyone who is looking for a performance or top of the range car.

A very well deserved 5 star rating

Lucian H
Google Review

Thanks to Rob and the team at AUV for making my car purchase hassle free, offering great service and it was an absolute pleasure....I can't see that I will ever purchase a car from a main dealer again. Rob was always available to answer questions (very promptly) and although the car needed a few minor things sorting on it, everything was taken care of with no fuss and when it was delivered it looked amazing. A very well deserved 5 star rating from me and you can be assured that I will be back in the future!

I can’t recommend them highly enough

Medi V
Google Review

Completely professionals, AUV has made buying car so easy :) Rob your service is second to none. All my questions were happily answered and my concerns were taken care of. My car was delivered the next day and it was exactly what I expected it to be. I can’t recommend them highly enough. Just fantastic.😊

AUV are honest and reliable

Hayley N
Google Review

I have just purchased my third vehicle from Rob at AUV and hope to buy many more. The team at AUV are honest and reliable and have my complete trust. In fact the last two cars that I purchased from them I hadn't even seen. The deal was done via email and telephone and free delivery to my door. Exceptional service and professionalism from beginning to end. I would highly recommend them if you are looking to by a Porsche or prestige car.

They are not typical car salesmen

James W
Google Review

I have never left a review when buying a car because it is never a perfect transaction there is always a problem that does not get resolved. I bought a car from AUV in August and it was a GREAT experience. This was my first "dream" car that I had worked so hard to get and Rob was great with every detail. I asked him before picking the car up how do you have 5 stars with Google? Now I know!. They are not typical car salesmen and even though I'm 120 miles away I will be buying my next car with them and recommending them to everybody. Cheers Guys👍

Highly recommend this company

Keely J
Google Review

We have just bought an S Class coupe from Rob. AUV is an Aladdin's cave of top class cars with top class service to go with it. No hard sell, just given the keys to go over the car at our leisure. The car was absolutely spotless.Rob arranged for our private plate transfer and even connected my phone to the S500 !! Extremely professional from start to finish, we would highly recommend this company and we will be back in the future. Thanks Rob for going the extra mile.

I cannot recommend AUVs service highly enough

Malcolm P
Google Review

I recently purchased a car from AUV. Rob and Andy were brilliant the whole process was very simple. The finance package offered was the best I have been quoted. I cannot recommend AUVs service highly enough. I have had the car for getting on a month now and it is fantastic. Thanks guys!!!

A professional outfit that I wouldn’t hesitate to recommend

Stephen P
Google Review

I recently purchased my new car from AUV and was very pleased with the whole deal. I had a vehicle to part exchange and believe I got a fair price for that (not the lets rip you off and make a fortune both ends) you get from many dealerships.

Rob took care of all the paperwork including sorting out the transfer of my private plate, and when I went to collect it the new plates/number were on, and the car was ready to rock n’ roll. A professional outfit that I wouldn’t hesitate to recommend for anyone looking to purchase their next prestige vehicle. As and when I come to change next time I’ll certainly be looking at the current stock at AUV.

Car of my dreams at a great price

Steve B
Google Review

I got the car of my dreams at a great price with fantastic customer service, delivered to my house, all during the Covid lockdown too.

I would recommend the AUV team to anyone

Chris C
Google Review

A quality, professional, trustworthy, personal service. Both Andy and Rob are great enthusiastic, knowledgeable guys. AUV took my car in part exchange for my first 911, a beautiful example and I look forward to trading up in the future with AUV. I felt like I was looked after throughout. I can’t thank Rob enough for all the help and support with my trade and finance package that suited my needs exactly. I would recommend the AUV team to anyone and will be trading with them again. 5 Stars in my book, no question.

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